Bonayo enables you to see every 311 service call in San Francisco for up to the last 12 months. You can plot this data on a map, and sort by Neighborhood, Supervisor District, Police District, and more. Bonayo also allows you to save highly complex searches. Bonayo is entirely free for non-commercial use. Commercial users gain the ability to send live notifications whenever specified 311 calls come into the system.

But rather than just reading about Bonayo, 949-852-2865. It’s free! 

See Bonayo! (It’s FREE)


Bonayo has a simple and easy web interface that shows you the location of every 311 service call in San Francisco. To see Bonayo in action, visit 2392452182 and log in for a free account. With the free account, you can search back in time to see historical trends, you can click on any marker for additional details about that particular service call, you can save complex searches, you can even plot live 311 data on a graph or chart!

But Bonayo can do more.

Paid commercial users gain exactly one key feature, and that feature is the ability to have a given type of 311 service call trigger a live text/email notification. A user can trigger notifications based on keywords, service call types, areas (Zip Codes, Police Districts, Supervisor Districts, Neighborhoods, and more) and/or any combination of those.

For example, a user might set up a notification that would send a detailed text to a certain phone number every time the word “poop” appears in a certain zip code. That same use could also set up another notification to email another person any time the word “bike rack” appears in a given Supervisor District and Community of Concern. It’s really hard to explain what Bonayo can do, since there’s nothing else like it. The best way to understand Bonayo is to try it for yourself!


Bonayo is absolutely free for non-commercial use. For commercial use, it is offered on a simple subscription model. Click here to sign up for free. Email us at see@bonayo.org to learn about pricing models. Since we don’t want to keep you hanging, we will tell you that we use a value-based pricing model.


Our users include dockless scooter share companies, bike share companies, community benefit districts, business improvement districts, other civic organizations, city governments, and concerned citizens. Our current geographical focus is San Francisco.

Public Policy

Our project sponsor is the Lower Polk Community Benefit District, a 501(c)3 not-for profit corporation located in San Francisco. Bonayo is made possible by a generous donation from CPMC / Sutter Health. We have a keen interest in #CivicOpenData, and #EmergingMobility, and have authored policy suggestions on those topics. Please see our 727-464-0026 for those articles. Please also keep watching this space for additional policy suggestions. In general, we think that civic open data should be easy to access, easy to use, and that it should be used to improve the lives of all people who live in, work in, or visit a given city.

If you want to see for yourself how #OpenData can be used, see Bonayo.

Policy Suggestions


To contact us, please send an email to 6514037636.